This policy applies to
all visitors except those from the European Union. (For our
European Union visitors, please see here.)
If you are a resident of California, please see below and also see
here.
Leading Edge Health Inc., a Canadian corporation ("LEH"),
recognizes the importance of your privacy. Please take a moment to
review how LEH collects and uses your information ("Privacy
Policy").
Your Privacy Rights:
LEH ACTS IN COMPLIANCE WITH THE CAN-SPAM ACT, THE CALIFORNIA
ONLINE PRIVACY PROTECTION ACT, AND THE CALIFORNIA "SHINE THE
LIGHT" LAW.
We do NOT collect information about your general browsing behavior
on the net.
We do NOT know any of your internet search queries except for
those that land you on our domains.
We will NEVER spam you, and our third-party affiliate marketers
are strictly forbidden to spam. By "spam," we mean the sending of
bulk, unsolicited e-mail. If you receive spam containing an ad for
one of our products, contact us at once. We will terminate the
affiliate from our marketing program immediately.
We are informed when someone clicks on ads on other sites, but the
only information we have is the number of ad views. We do NOT know
the identity of the site on which the ad was clicked, unless it is
the immediate page before you land on our site.
Besides our own website pages, the only page we will ever know you
visited is the specific page from which you arrive (if
applicable).
We do NOT have discretionary access to your credit card
information. Your credit card information is in a locked system,
held by a certified Level 1, PCI-compliant third-party processor,
for strict data security. If you make multiple purchases, their
locked system will conduct the transactions. We do NOT have access
to any part of the stored information, and we do NOT see the
credit card numbers. There are strict obligations that govern
credit card merchants' handling of personal data, and we cannot be
held responsible for actions by this third party. We accept no
liability for loss and/or damage that you may suffer as a result
of this third party's acts and/or omissions. We advise you to
print and retain a copy of each card transaction for future
reference.
Your order is shipped discreetly in a plain package with a
shipping label that does NOT identify the contents.
The purchasing, processing, and shipping of any product on the
internet requires the buyer to provide certain data such as a
name, shipping address, email address, and often a phone or fax
number (we'll call that "Provided Information"). Such data are
gathered via the website order page, mail or fax forms, or
telephone order, and this information may be stored by LEH.
The Provided Information is transmitted from your web browser to
our order processing system using Secure Sockets Layer (SSL). With
this communication protocol, all Provided Information is encrypted
prior to transmission over the Internet, and NOT sent as readable
text. There is an inherent risk that any communication, whether by
e-mail, fax, telephone, or post, however, can be intercepted by
third-parties, and we cannot accept liability for that.
Follow-up communications from LEH will ordinarily be limited to an
order confirmation, customer service replies to questions you
pose, newsletter mailings (from which you may naturally and easily
opt-out at any time), occasional promotional offers (from which
you may also naturally and easily opt-out at any time), the reset
of your password if you so request, and perhaps a customer
satisfaction survey. These may come by e-mail, SMS text, or phone.
If you would like to opt out of newsletters, promotions, or
surveys, not only can you unsubscribe at any time, but also can
already opt out here or call us at Toll Free (in North America)
+1-866-261-8661; international customers call (international
calling code) +1-250-999-0414 (Between 6 am and 6 pm Pacific Time,
Monday - Friday excluding holidays). Unless you opt out here
unsubscribe later, you shall be deemed to have given affirmative
consent to receive such.
Communications between you and LEH may be recorded.
LEH markets a number of other brands, such as PrimeGENIX and
GenuinePurity. If you receive an e-mail, SMS, or MMS sent
specifically from PrimeGENIX, GenuinePurity, Leading Edge Health,
or another associated brand, and you exercise your opt-out rights
through the opt-out mechanism provided, this will not necessarily
unsubscribe you from e-mail/SMS/MMS for the other brands. For
instance, if you opt out of PrimeGENIX e-mails, you might still
receive e-mails in the future stating that Leading Edge Health or
GenuinePurity is the sender. To opt out of messages from any other
brand like that, use the unsubscribe mechanism on the message of
the particular brand/sender.
We will not send you promotional SMS text messages unless you
check the box where we ask permission to send them. Checking the
box is an affirmative act, and by that act you are providing
express, written consent to receiving promotional SMS texts.
Providing your phone number is not a condition of purchase. You
can opt out by replying "STOP" at any time. Message and data rates
may apply. By law, we are not required to ask permission to send
texts concerning actual purchases, such as order confirmations or
delivery information.
The Provided Information may be shared with select third-parties,
who may notify you about products or services that they believe to
be appropriate for you. If you wish to opt-out, you are welcome to
use the contact information listed below to tell us.
When non-personal information about you runs through servers and
other mechanical devices to effectuate your transaction, we do NOT
use it for any purpose other than completing the transaction and,
potentially, for placing cookies so that ads might appear when you
visit sites relevant to LEH products. We do NOT know the sites you
are visiting when ads appear. (You can block cookies by changing
settings on your computer.)
Just as with any other company, Provided Information might have to
be disclosed to a court of competent jurisdiction or a law
enforcement agency if validly demanded, or may have to be
disclosed in the course of a lawsuit, or supplied to a doctor or
medical authority for your protection in the event of a health
risk.
Just as with any other company, our shipper will have access to
that limited portion of your Provided Information necessary for
sending you the product. The shipper is bound by a confidentiality
agreement with us, and subject to applicable confidentiality
statutes.
In the event that our business is sold, Provided Information may
be conveyed to the buyer, but the buyer will be obligated to honor
this Privacy Policy.
How can I update my information?
If your Provided Information changes, you may update or amend it
by contacting us through the means provided below.
What happens when LEH changes its Privacy Policy?
We may update the Privacy Policy from time to time to reflect
changes in the scope of our customer support, order processing,
the law, or industry initiatives, among other reasons. If we make
an update that materially changes a term set forth above, this
will normally not apply to prior purchasers. If, for some, reason,
it does, we will notify you using the e-mail address we have on
file for you. Any changes made to the Privacy Policy will be
effective upon the posting of the new Privacy Policy. The
effective date of the Privacy Policy can be found at the top or
bottom of this page, so if you come back to the site to make
another purchase, please check to see whether the date has changed
since your prior purchase, and if the date has changed, please
make sure to read the policy again.
How can you contact LEH?
If you have questions about our Privacy Policy, or wish to
exercise your rights, please e-mail us at
yourprivacyrights@leadingedgehealth.com
or
You can also call us toll free (in North America) at
+1-866-261-8661 or (from outside North America) at +1-250-999-0414
(Between 6 am and 6 pm Pacific Time, Monday - Friday excluding
holidays).